Our transfers suit travellers who use a wheelchair or walking aid for distances but can stand briefly and take a few steps, or who can move into a seat with a companion's help. In that case the trip is straightforward: the folded wheelchair, walker or rollator goes in the luggage area, there is no luggage fee, and the price per vehicle stays exactly as quoted.
What we cannot offer is a vehicle you roll into while seated. We have no ramp, no lift and no wheelchair-accessible van. If the traveller has to stay in the wheelchair for the whole journey, or uses a heavy electric chair that does not fold, please do not book with us on the assumption that it will work out on the day. Write to us first with the details, and we will tell you honestly whether it is possible. It is better to know this weeks before the flight than at the kerb outside arrivals.